Singapore

Payment: Paylah/Paynow or Debit/credit card.

Order Processing: 1-2 business days after order is placed.

Courier Delivery: Shipping is calculated during checkout. Delivery speed is 3-5 business days after shipment.

Pick Up: 1-3 business days. Time & Day can be arranged through whatsapp/email/dm. 

Exchange Policy: We only accept exchanges if the error is made on our part.

Malaysia

Payment: Credit/debit card payment. A processing fee of 5% is applicable.

Order Processing: 1-2 business days after order is placed.

Courier Delivery: Shipping is calculated during checkout. Delivery speed is 3-10 business days after shipment. Please take note of applicable custom charges in your country (if any).

Exchange Policy: We only accept exchanges if the error is made on our part.

International Shipment

Payment: Credit/debit card payment. A processing fee of 5% is applicable.

Order Processing: 1-2 business days after order is placed.

Courier Delivery: Shipping is calculated during checkout. Delivery speed is 3-15 business days after shipment, depending on location. Please take note of applicable custom charges in your country (if any).

Exchange Policy: We only accept exchanges if the error is made on our part.

Countries Not in Shipping List / Request for Other Couriers / Sea Shipment

Please contact us through the form below OR email us at vinaria@telobag.com

We will add your country and shipping cost to the list within 2 business days. Thank you!

International Shipment Request
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We ship internationally. Please click here for shipping & delivery FAQ.

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