Singapore
Payment: Paylah/Paynow or Debit/credit card.
Order Processing: 1-2 business days after order is placed.
Courier Delivery: Shipping is calculated during checkout. Delivery speed is 3-5 business days after shipment.
Pick Up: 1-3 business days. Time & Day can be arranged through whatsapp/email/dm.
Exchange Policy: We only accept exchanges if the error is made on our part.
Malaysia
Payment: Credit/debit card payment. A processing fee of 5% is applicable.
Order Processing: 1-2 business days after order is placed.
Courier Delivery: Shipping is calculated during checkout. Delivery speed is 3-10 business days after shipment. Please take note of applicable custom charges in your country (if any).
Exchange Policy: We only accept exchanges if the error is made on our part.
International Shipment
Payment: Credit/debit card payment. A processing fee of 5% is applicable.
Order Processing: 1-2 business days after order is placed.
Courier Delivery: Shipping is calculated during checkout. Delivery speed is 3-15 business days after shipment, depending on location. Please take note of applicable custom charges in your country (if any).
Exchange Policy: We only accept exchanges if the error is made on our part.
Countries Not in Shipping List / Request for Other Couriers / Sea Shipment
Please contact us through the form below OR email us at vinaria@telobag.sg
We will add your country and shipping cost to the list within 2 business days. Thank you!
